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Privacy Policy

At Natura, we respect and protect your privacy. This privacy policy explains how we collect, use, disclose and protect your personal information when you use our e-commerce site.

Information collection

We collect different categories of personal information to provide you with an efficient and personalized shopping experience. The types of information we may collect include:

  • Personal information: name, address, email address, telephone number
  • Order information: purchase history, products ordered, preferences
  • Technical information: IP address, browser type, operating system, connection time and referring URL

Use of information

We use the information collected to:

  • Process and manage your orders and payments
  • Deliver your products and manage returns
  • Improve our website and services
  • Send you order notifications and promotional communications (with your consent)
  • Prevent fraud and protect the security of our site

Information sharing

Credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or given to third parties. will not pass on any credit/debit card details to third parties.

    Information security

    We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. These measures include:

    • The use of encryption technologies (SSL) for online transactions
    • Restricted access controls to our databases containing personal information
    • Regular training of our staff on privacy and security practices takes appropriate measures to ensure data privacy and security, including through various hardware and software methodologies. However, cannot guarantee the security of information disclosed online.

    Cookies and similar technologies

    Our site uses cookies to improve your browsing experience and analyze site usage. Cookies are small text files placed on your device by our website. You can manage your cookie preferences through your browser settings.

    Hyperlinks is not responsible for the privacy policies of the websites to which it links. If you provide information to these third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about the use of the information they collect.

    Your rights

    You have the right to:

    • Access your personal information that we hold
    • Request correction or updating of your information
    • Request deletion of your personal information
    • Object to the processing of your information for direct marketing purposes

    To exercise your rights, please contact us via our contact page or at with a detailed description of your request.

    Changes to this policy

    The website policies and terms and conditions may be changed or updated from time to time to meet requirements and standards. Therefore, customers are encouraged to frequently visit these sections to be informed of changes to the website. Changes will be effective on the day they are posted.


    If you have any questions or concerns regarding this Privacy Policy, please contact us at:

    • By email via our contact page or at

    Thank you for trusting Natura. We are committed to protecting your privacy and providing you with a secure and enjoyable online shopping experience.